Amplitude vs Helpshift

Amplitude and Helpshift (Customer Support for Native Mobile Apps) both appear on the Smoower Developer Ecosystem Index.

Amplitude (rank #93) holds a meaningful lead over Helpshift (rank #625) on the overall Smoower ecosystem score (56 vs 33). The gap of 23 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Amplitude is clearly ahead of Helpshift. On education (docs, guides and learning material for developers), Helpshift is ahead of Amplitude. On community (issue response, PR reviews and discussion health), Amplitude is ahead of Helpshift. On reach (how visible the ecosystem is beyond its own repos), Amplitude is ahead of Helpshift. On momentum (release cadence and how fast the ecosystem moves), Amplitude is clearly ahead of Helpshift.

Amplitude carries 3,167 GitHub stars across 151 public repos, with 39 repositories active in the last 90 days and 23 external contributors on record. Helpshift shows 570 stars across 66 public repos, 2 active in the last 90 days and 1 external contributors. The star gap on its own does not decide the comparison, but Amplitude's footprint is roughly 5.6x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Amplitude is the stronger read for anyone weighting momentum. Helpshift looks better where education is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.