37signals vs Crisp

37signals (HEY! It's in Basecamp!) and Crisp (Crisp helps every business deliver a great customer experience. The all-in-one platform for customer support.) both appear on the Smoower Developer Ecosystem Index.

37signals (rank #122) holds a modest lead over Crisp (rank #430) on the overall Smoower ecosystem score (54 vs 40). The gap of 14 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), 37signals is ahead of Crisp. On education (docs, guides and learning material for developers), Crisp is clearly ahead of 37signals. On community (issue response, PR reviews and discussion health), 37signals is clearly ahead of Crisp. On reach (how visible the ecosystem is beyond its own repos), 37signals is clearly ahead of Crisp. On momentum (release cadence and how fast the ecosystem moves), 37signals is clearly ahead of Crisp.

37signals carries 113,857 GitHub stars across 236 public repos, with 48 repositories active in the last 90 days and 298 external contributors on record. Crisp shows 506 stars across 27 public repos, 12 active in the last 90 days and 0 external contributors. The star gap on its own does not decide the comparison, but 37signals's footprint is roughly 225.0x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

37signals is the stronger read for anyone weighting reach. Crisp looks better where education is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.