37signals vs Gorgias

37signals (HEY! It's in Basecamp!) and Gorgias (Gorgias is a multi-channel helpdesk that integrates with all your apps.) both appear on the Smoower Developer Ecosystem Index.

37signals (rank #122) holds a modest lead over Gorgias (rank #455) on the overall Smoower ecosystem score (54 vs 39). The gap of 15 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), 37signals is clearly ahead of Gorgias. On education (docs, guides and learning material for developers), Gorgias is slightly ahead of 37signals. On community (issue response, PR reviews and discussion health), 37signals is clearly ahead of Gorgias. On reach (how visible the ecosystem is beyond its own repos), 37signals is clearly ahead of Gorgias.

37signals carries 113,857 GitHub stars across 236 public repos, with 48 repositories active in the last 90 days and 298 external contributors on record. Gorgias shows 14 stars across 37 public repos, 9 active in the last 90 days and 3 external contributors. The star gap on its own does not decide the comparison, but 37signals's footprint is roughly 8132.6x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

37signals is the stronger read for anyone weighting reach. Gorgias looks better where education is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.