37signals vs Helpshift

37signals (HEY! It's in Basecamp!) and Helpshift (Customer Support for Native Mobile Apps) both appear on the Smoower Developer Ecosystem Index.

37signals (rank #122) holds a meaningful lead over Helpshift (rank #625) on the overall Smoower ecosystem score (54 vs 33). The gap of 21 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), 37signals is ahead of Helpshift. On community (issue response, PR reviews and discussion health), 37signals is clearly ahead of Helpshift. On reach (how visible the ecosystem is beyond its own repos), 37signals is clearly ahead of Helpshift. On momentum (release cadence and how fast the ecosystem moves), 37signals is ahead of Helpshift.

37signals carries 113,857 GitHub stars across 236 public repos, with 48 repositories active in the last 90 days and 298 external contributors on record. Helpshift shows 570 stars across 66 public repos, 2 active in the last 90 days and 1 external contributors. The star gap on its own does not decide the comparison, but 37signals's footprint is roughly 199.7x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

37signals is the stronger read for anyone weighting reach. Helpshift makes more sense for teams already using its adjacent tools. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.