37signals vs Hotjar

37signals (HEY! It's in Basecamp!) and Hotjar (Product Experience Insights Tools) both appear on the Smoower Developer Ecosystem Index.

37signals (rank #122) holds a modest lead over Hotjar (rank #317) on the overall Smoower ecosystem score (54 vs 44). The gap of 10 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), 37signals is slightly ahead of Hotjar. On education (docs, guides and learning material for developers), Hotjar is clearly ahead of 37signals. On community (issue response, PR reviews and discussion health), 37signals is clearly ahead of Hotjar. On reach (how visible the ecosystem is beyond its own repos), Hotjar is slightly ahead of 37signals. On momentum (release cadence and how fast the ecosystem moves), 37signals is clearly ahead of Hotjar.

37signals carries 113,857 GitHub stars across 236 public repos, with 48 repositories active in the last 90 days and 298 external contributors on record. Hotjar shows 52 stars across 2 public repos, 1 active in the last 90 days and 2 external contributors. The star gap on its own does not decide the comparison, but 37signals's footprint is roughly 2189.6x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

37signals is the stronger read for anyone weighting community. Hotjar looks better where education is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.