Close vs UserTesting

Close (The inside sales CRM of choice for SMBs) and UserTesting (Real. Human. Insight.) both appear on the Smoower Developer Ecosystem Index.

Close (rank #297) holds a modest lead over UserTesting (rank #691) on the overall Smoower ecosystem score (45 vs 31). The gap of 14 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Close is ahead of UserTesting. On education (docs, guides and learning material for developers), Close is slightly ahead of UserTesting. On community (issue response, PR reviews and discussion health), Close is clearly ahead of UserTesting. On reach (how visible the ecosystem is beyond its own repos), UserTesting is clearly ahead of Close. On momentum (release cadence and how fast the ecosystem moves), Close is clearly ahead of UserTesting.

Close carries 3,871 GitHub stars across 190 public repos, with 25 repositories active in the last 90 days and 10 external contributors on record. UserTesting shows 15 stars across 119 public repos, 0 active in the last 90 days and 0 external contributors. The star gap on its own does not decide the comparison, but Close's footprint is roughly 258.1x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Close is the stronger read for anyone weighting momentum. UserTesting looks better where reach is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.