Close vs Zammad

Close (The inside sales CRM of choice for SMBs) and Zammad both appear on the Smoower Developer Ecosystem Index.

Zammad (rank #152) holds a narrow lead over Close (rank #298) on the overall Smoower ecosystem score (52 vs 45). The gap of 7 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Zammad is ahead of Close. On education (docs, guides and learning material for developers), Zammad is slightly ahead of Close. On community (issue response, PR reviews and discussion health), Zammad is clearly ahead of Close. On momentum (release cadence and how fast the ecosystem moves), Close is ahead of Zammad.

Close carries 3,871 GitHub stars across 190 public repos, with 25 repositories active in the last 90 days and 10 external contributors on record. Zammad shows 6,394 stars across 11 public repos, 9 active in the last 90 days and 27 external contributors.

Close is the stronger read for anyone weighting momentum. Zammad looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.