Crisp vs Matomo Analytics

Crisp (Crisp helps every business deliver a great customer experience. The all-in-one platform for customer support.) and Matomo Analytics (Matomo is hiring 🚀 Matomo.org/jobs MISSION: « To create, as a community, the leading open analytics platform that gives every user full control of their data ») both appear on the Smoower Developer Ecosystem Index.

Matomo Analytics (rank #338) holds a narrow lead over Crisp (rank #430) on the overall Smoower ecosystem score (43 vs 40). The gap of 3 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Matomo Analytics is slightly ahead of Crisp. On education (docs, guides and learning material for developers), Crisp is ahead of Matomo Analytics. On community (issue response, PR reviews and discussion health), Matomo Analytics is clearly ahead of Crisp. On reach (how visible the ecosystem is beyond its own repos), Matomo Analytics is clearly ahead of Crisp. On momentum (release cadence and how fast the ecosystem moves), Matomo Analytics is clearly ahead of Crisp.

Crisp carries 506 GitHub stars across 27 public repos, with 12 repositories active in the last 90 days and 0 external contributors on record. Matomo Analytics shows 30,600 stars across 90 public repos, 46 active in the last 90 days and 34 external contributors. The star gap on its own does not decide the comparison, but Matomo Analytics's footprint is roughly 60.5x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Crisp is the stronger read for anyone weighting education. Matomo Analytics looks better where momentum is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.