edX vs Helpshift

edX (Online learning at https://edx.org, powered by the Open edX platform https://openedx.org) and Helpshift (Customer Support for Native Mobile Apps) both appear on the Smoower Developer Ecosystem Index.

edX (rank #338) holds a modest lead over Helpshift (rank #625) on the overall Smoower ecosystem score (43 vs 33). The gap of 10 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), edX is ahead of Helpshift. On education (docs, guides and learning material for developers), Helpshift is ahead of edX. On community (issue response, PR reviews and discussion health), Helpshift is slightly ahead of edX. On reach (how visible the ecosystem is beyond its own repos), edX is clearly ahead of Helpshift. On momentum (release cadence and how fast the ecosystem moves), edX is ahead of Helpshift.

edX carries 392 GitHub stars across 250 public repos, with 52 repositories active in the last 90 days and 22 external contributors on record. Helpshift shows 570 stars across 66 public repos, 2 active in the last 90 days and 1 external contributors.

edX is the stronger read for anyone weighting reach. Helpshift looks better where education is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.