Formbricks vs Helpshift

Formbricks (Open Source Qualtrics Alternative) and Helpshift (Customer Support for Native Mobile Apps) both appear on the Smoower Developer Ecosystem Index.

Formbricks (rank #237) holds a modest lead over Helpshift (rank #625) on the overall Smoower ecosystem score (48 vs 33). The gap of 15 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Formbricks is ahead of Helpshift. On education (docs, guides and learning material for developers), Formbricks is ahead of Helpshift. On community (issue response, PR reviews and discussion health), Formbricks is clearly ahead of Helpshift. On reach (how visible the ecosystem is beyond its own repos), Formbricks is clearly ahead of Helpshift. On momentum (release cadence and how fast the ecosystem moves), Helpshift is slightly ahead of Formbricks.

Formbricks carries 12,675 GitHub stars across 18 public repos, with 9 repositories active in the last 90 days and 6 external contributors on record. Helpshift shows 570 stars across 66 public repos, 2 active in the last 90 days and 1 external contributors. The star gap on its own does not decide the comparison, but Formbricks's footprint is roughly 22.2x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Formbricks is the stronger read for anyone weighting reach. Helpshift looks better where momentum is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.