Gainsight vs Hotjar

Gainsight and Hotjar (Product Experience Insights Tools) both appear on the Smoower Developer Ecosystem Index.

Hotjar (rank #317) holds a narrow lead over Gainsight (rank #536) on the overall Smoower ecosystem score (44 vs 36). The gap of 8 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Hotjar is clearly ahead of Gainsight. On education (docs, guides and learning material for developers), Hotjar is clearly ahead of Gainsight. On community (issue response, PR reviews and discussion health), Gainsight is ahead of Hotjar. On reach (how visible the ecosystem is beyond its own repos), Hotjar is clearly ahead of Gainsight. On momentum (release cadence and how fast the ecosystem moves), Gainsight is clearly ahead of Hotjar.

Gainsight carries 5 GitHub stars across 6 public repos, with 3 repositories active in the last 90 days and 3 external contributors on record. Hotjar shows 52 stars across 2 public repos, 1 active in the last 90 days and 2 external contributors. The star gap on its own does not decide the comparison, but Hotjar's footprint is roughly 10.4x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Gainsight is the stronger read for anyone weighting momentum. Hotjar looks better where education is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.