Gravity Forms vs Zammad

Gravity Forms (The most powerful form and workflow solution available for WordPress.) and Zammad both appear on the Smoower Developer Ecosystem Index.

Zammad (rank #152) holds a modest lead over Gravity Forms (rank #662) on the overall Smoower ecosystem score (52 vs 32). The gap of 20 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Zammad is clearly ahead of Gravity Forms. On education (docs, guides and learning material for developers), Gravity Forms is slightly ahead of Zammad. On community (issue response, PR reviews and discussion health), Zammad is clearly ahead of Gravity Forms. On reach (how visible the ecosystem is beyond its own repos), Gravity Forms is clearly ahead of Zammad. On momentum (release cadence and how fast the ecosystem moves), Gravity Forms is slightly ahead of Zammad.

Gravity Forms carries 112 GitHub stars across 8 public repos, with 2 repositories active in the last 90 days and 1 external contributors on record. Zammad shows 6,394 stars across 11 public repos, 9 active in the last 90 days and 27 external contributors. The star gap on its own does not decide the comparison, but Zammad's footprint is roughly 57.1x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Gravity Forms is the stronger read for anyone weighting reach. Zammad looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.