Heap vs Hotjar

Heap (Product Insights) and Hotjar (Product Experience Insights Tools) both appear on the Smoower Developer Ecosystem Index.

Hotjar (rank #317) holds a modest lead over Heap (rank #569) on the overall Smoower ecosystem score (44 vs 35). The gap of 9 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Hotjar is clearly ahead of Heap. On education (docs, guides and learning material for developers), Hotjar is ahead of Heap. On community (issue response, PR reviews and discussion health), Hotjar is slightly ahead of Heap. On reach (how visible the ecosystem is beyond its own repos), Hotjar is clearly ahead of Heap. On momentum (release cadence and how fast the ecosystem moves), Hotjar is ahead of Heap.

Heap carries 215 GitHub stars across 65 public repos, with 6 repositories active in the last 90 days and 1 external contributors on record. Hotjar shows 52 stars across 2 public repos, 1 active in the last 90 days and 2 external contributors. The star gap on its own does not decide the comparison, but Heap's footprint is roughly 4.1x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Heap is worth a look for teams already invested in its stack. Hotjar looks better where reach is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.