Helpshift vs Onfido

Helpshift (Customer Support for Native Mobile Apps) and Onfido both appear on the Smoower Developer Ecosystem Index.

Onfido (rank #401) holds a narrow lead over Helpshift (rank #625) on the overall Smoower ecosystem score (41 vs 33). The gap of 8 points reflects composite signals across code, docs, community and reach.

On education (docs, guides and learning material for developers), Onfido is ahead of Helpshift. On reach (how visible the ecosystem is beyond its own repos), Onfido is clearly ahead of Helpshift. On momentum (release cadence and how fast the ecosystem moves), Helpshift is slightly ahead of Onfido.

Helpshift carries 570 GitHub stars across 66 public repos, with 2 repositories active in the last 90 days and 1 external contributors on record. Onfido shows 1,268 stars across 85 public repos, 14 active in the last 90 days and 3 external contributors.

Helpshift is the stronger read for anyone weighting momentum. Onfido looks better where reach is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.