Helpshift vs Pendo

Helpshift (Customer Support for Native Mobile Apps) and Pendo both appear on the Smoower Developer Ecosystem Index.

Pendo (rank #485) holds a narrow lead over Helpshift (rank #625) on the overall Smoower ecosystem score (38 vs 33). The gap of 5 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Helpshift is ahead of Pendo. On education (docs, guides and learning material for developers), Pendo is slightly ahead of Helpshift. On community (issue response, PR reviews and discussion health), Pendo is clearly ahead of Helpshift. On reach (how visible the ecosystem is beyond its own repos), Pendo is ahead of Helpshift. On momentum (release cadence and how fast the ecosystem moves), Helpshift is slightly ahead of Pendo.

Helpshift carries 570 GitHub stars across 66 public repos, with 2 repositories active in the last 90 days and 1 external contributors on record. Pendo shows 266 stars across 133 public repos, 18 active in the last 90 days and 6 external contributors.

Helpshift is the stronger read for anyone weighting code quality. Pendo looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.