Hotjar vs LiveChat

Hotjar (Product Experience Insights Tools) and LiveChat (Join LiveChat Developer Program https://platform.text.com/) both appear on the Smoower Developer Ecosystem Index.

LiveChat (rank #141) holds a modest lead over Hotjar (rank #317) on the overall Smoower ecosystem score (53 vs 44). The gap of 9 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Hotjar is slightly ahead of LiveChat. On education (docs, guides and learning material for developers), Hotjar is slightly ahead of LiveChat. On community (issue response, PR reviews and discussion health), LiveChat is ahead of Hotjar. On reach (how visible the ecosystem is beyond its own repos), Hotjar is ahead of LiveChat. On momentum (release cadence and how fast the ecosystem moves), LiveChat is ahead of Hotjar.

Hotjar carries 52 GitHub stars across 2 public repos, with 1 repositories active in the last 90 days and 2 external contributors on record. LiveChat shows 755 stars across 168 public repos, 24 active in the last 90 days and 13 external contributors. The star gap on its own does not decide the comparison, but LiveChat's footprint is roughly 14.5x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Hotjar is the stronger read for anyone weighting reach. LiveChat looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.