Hotjar vs Salesforce

Hotjar (Product Experience Insights Tools) and Salesforce (Noteworthy Open Source projects made available by Salesforce. Available under Open Source or Creative Commons licensing. No warranty or support implied) both appear on the Smoower Developer Ecosystem Index.

Salesforce (rank #82) holds a modest lead over Hotjar (rank #317) on the overall Smoower ecosystem score (57 vs 44). The gap of 13 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Salesforce is slightly ahead of Hotjar. On education (docs, guides and learning material for developers), Hotjar is ahead of Salesforce. On community (issue response, PR reviews and discussion health), Salesforce is clearly ahead of Hotjar. On reach (how visible the ecosystem is beyond its own repos), Hotjar is clearly ahead of Salesforce. On momentum (release cadence and how fast the ecosystem moves), Salesforce is clearly ahead of Hotjar.

Hotjar carries 52 GitHub stars across 2 public repos, with 1 repositories active in the last 90 days and 2 external contributors on record. Salesforce shows 68,892 stars across 417 public repos, 75 active in the last 90 days and 6 external contributors. The star gap on its own does not decide the comparison, but Salesforce's footprint is roughly 1324.8x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Hotjar is the stronger read for anyone weighting reach. Salesforce looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.