Matomo Analytics vs Zendesk

Matomo Analytics (Matomo is hiring 🚀 Matomo.org/jobs MISSION: « To create, as a community, the leading open analytics platform that gives every user full control of their data ») and Zendesk both appear on the Smoower Developer Ecosystem Index.

Zendesk (rank #165) holds a narrow lead over Matomo Analytics (rank #338) on the overall Smoower ecosystem score (51 vs 43). The gap of 8 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Zendesk is slightly ahead of Matomo Analytics. On education (docs, guides and learning material for developers), Matomo Analytics is ahead of Zendesk. On community (issue response, PR reviews and discussion health), Matomo Analytics is slightly ahead of Zendesk. On reach (how visible the ecosystem is beyond its own repos), Zendesk is ahead of Matomo Analytics. On momentum (release cadence and how fast the ecosystem moves), Matomo Analytics is ahead of Zendesk.

Matomo Analytics carries 30,600 GitHub stars across 90 public repos, with 46 repositories active in the last 90 days and 34 external contributors on record. Zendesk shows 12,427 stars across 891 public repos, 87 active in the last 90 days and 10 external contributors.

Matomo Analytics is the stronger read for anyone weighting momentum. Zendesk looks better where reach is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.