Smartsheet vs Zammad

Smartsheet (Opensource SDKs for the Smartsheet collaborative work management platform) and Zammad both appear on the Smoower Developer Ecosystem Index.

Zammad (rank #152) holds a modest lead over Smartsheet (rank #338) on the overall Smoower ecosystem score (52 vs 43). The gap of 9 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Zammad is ahead of Smartsheet. On education (docs, guides and learning material for developers), Smartsheet is ahead of Zammad. On community (issue response, PR reviews and discussion health), Zammad is clearly ahead of Smartsheet. On reach (how visible the ecosystem is beyond its own repos), Smartsheet is clearly ahead of Zammad. On momentum (release cadence and how fast the ecosystem moves), Zammad is slightly ahead of Smartsheet.

Smartsheet carries 150 GitHub stars across 11 public repos, with 8 repositories active in the last 90 days and 15 external contributors on record. Zammad shows 6,394 stars across 11 public repos, 9 active in the last 90 days and 27 external contributors. The star gap on its own does not decide the comparison, but Zammad's footprint is roughly 42.6x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Smartsheet is the stronger read for anyone weighting reach. Zammad looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.