Sprout Social vs Zammad

Sprout Social and Zammad both appear on the Smoower Developer Ecosystem Index.

Zammad (rank #152) holds a modest lead over Sprout Social (rank #401) on the overall Smoower ecosystem score (52 vs 41). The gap of 11 points reflects composite signals across code, docs, community and reach.

On code quality (the state of repositories, tests, releases and polish), Zammad is ahead of Sprout Social. On education (docs, guides and learning material for developers), Zammad is ahead of Sprout Social. On community (issue response, PR reviews and discussion health), Zammad is clearly ahead of Sprout Social. On reach (how visible the ecosystem is beyond its own repos), Sprout Social is clearly ahead of Zammad. On momentum (release cadence and how fast the ecosystem moves), Sprout Social is clearly ahead of Zammad.

Sprout Social carries 313 GitHub stars across 68 public repos, with 4 repositories active in the last 90 days and 3 external contributors on record. Zammad shows 6,394 stars across 11 public repos, 9 active in the last 90 days and 27 external contributors. The star gap on its own does not decide the comparison, but Zammad's footprint is roughly 20.4x larger, which usually shows up in downstream signals like inbound issues and third party integrations.

Sprout Social is the stronger read for anyone weighting reach. Zammad looks better where community is the deciding factor. The table below breaks the scores down pillar by pillar; the linked profiles cover the underlying repos, docs and community signals in full.