# Help Scout — developer ecosystem report

> The all-in-one platform for delightful conversations

- GitHub org: `helpscout`
- Category: saas
- Overall score: 44.0 / 100
- Overall rank: #363
- Last refreshed: 2026-08-19

## Pillar scores

| Pillar | Score / 100 | Rank | Weight in overall |
| --- | --- | --- | --- |
| Code & Polish | 57.0 | #287 | ~22% |
| Education | 64.0 | #473 | ~18% |
| AI readiness | 18.0 | #621 | part of Reach |
| Builder experience | 0.0 | #1 | ~12% |
| Community | 27.0 | #575 | ~16% |
| Reach | 64.0 | #126 | ~18% |
| Momentum | 12.0 | #745 | ~14% |

## Links

- GitHub: https://github.com/helpscout
- Website: https://developer.helpscout.com

## Public GitHub totals

| Metric | Value |
| --- | --- |
| Repos analyzed | 12 |
| Stars | 661 |
| Forks | 221 |
| Open issues | 286 |
| Contributors | — |

## Top repositories

| Repo | Stars | Language | Description |
| --- | --- | --- | --- |
| [helpscout-api-php](https://github.com/helpscout/helpscout-api-php) | 102 | PHP | PHP Wrapper for the Help Scout API |
| [hsds-react](https://github.com/helpscout/hsds-react) | 88 | JavaScript | Help Scout Design System (HSDS) — React Component Library |
| [seed-framework](https://github.com/helpscout/seed-framework) | 39 | JavaScript | Seed: A component-first CSS design system. |
| [helpscout-apps-php](https://github.com/helpscout/helpscout-apps-php) | 36 | PHP | Client library to help with building custom apps to integrate with Help Scout |
| [seed-barista](https://github.com/helpscout/seed-barista) | 25 | JavaScript | ☕️ Barista: CSS unit testing with Javascript |
| [jekyll-spark](https://github.com/helpscout/jekyll-spark) | 24 | Ruby | Spark ✨: A Jekyll library for building component-based UI templates |
| [beacon-ios-sdk](https://github.com/helpscout/beacon-ios-sdk) | 23 | Objective-C | The Beacon iOS SDK |
| [help-scout-widget](https://github.com/helpscout/help-scout-widget) | 20 | JavaScript | A standalone alternative to Help Scout Beacon [deprecated, but functional] |
| [helix](https://github.com/helpscout/helix) | 20 | JavaScript | 💠 Helix: A fixture generator for Javascript, powered by Faker.js |
| [stats](https://github.com/helpscout/stats) | 19 | TypeScript | 📊Stats: Easy performance monitoring for JavaScript / React |
| [interview-questions](https://github.com/helpscout/interview-questions) | 19 | — | — |
| [specter-php](https://github.com/helpscout/specter-php) | 18 | PHP | JSON Mocking and Testing for PHP |

## Methodology

Scores are computed from public signals only (GitHub, package registries, docs sites, community platforms). Pillar definitions: https://www.smoower.com/docs.md

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