# Helpshift — developer ecosystem report

> Customer Support for Native Mobile Apps

- GitHub org: `helpshift`
- Category: saas
- Overall score: 36.0 / 100
- Overall rank: #583
- Last refreshed: 2026-08-21

## Pillar scores

| Pillar | Score / 100 | Rank | Weight in overall |
| --- | --- | --- | --- |
| Code & Polish | 42.0 | #674 | ~22% |
| Education | 54.0 | #668 | ~18% |
| AI readiness | 32.0 | #444 | part of Reach |
| Builder experience | 0.0 | #1 | ~12% |
| Community | 25.0 | #615 | ~16% |
| Reach | 23.0 | #836 | ~18% |
| Momentum | 32.0 | #465 | ~14% |

## Links

- GitHub: https://github.com/helpshift
- Website: http://helpshift.com
- Docs: https://helpshift.com/docs

## Public GitHub totals

| Metric | Value |
| --- | --- |
| Repos analyzed | 12 |
| Stars | 572 |
| Forks | 240 |
| Open issues | 124 |
| Contributors | — |

## Top repositories

| Repo | Stars | Language | Description |
| --- | --- | --- | --- |
| [ekaf](https://github.com/helpshift/ekaf) | 164 | Erlang | A minimal, high-performance Kafka client in Erlang. |
| [emacs-up](https://github.com/helpshift/emacs-up) | 60 | Emacs Lisp | A simple Emacs starter kit |
| [pypiprivate](https://github.com/helpshift/pypiprivate) | 56 | Python | — |
| [hydrox](https://github.com/helpshift/hydrox) | 49 | Clojure | Dive deeper into your code |
| [herald](https://github.com/helpshift/herald) | 43 | Python | Load feedback and check agent for Haproxy |
| [kafboy](https://github.com/helpshift/kafboy) | 37 | Erlang | A low latency HTTP server for writing to Kafka |
| [scyllabackup](https://github.com/helpshift/scyllabackup) | 31 | Python |  A backup tool for scylladb |
| [gulfstream](https://github.com/helpshift/gulfstream) | 20 | Clojure | An idiomatic Clojure wrapper over Graphstream |
| [faker](https://github.com/helpshift/faker) | 15 | Clojure | A Clojure library for generating fake data |
| [helpshift-docs](https://github.com/helpshift/helpshift-docs) | 12 | JavaScript | Helpshift developer documentation |
| [helpshift-android-sdk-examples](https://github.com/helpshift/helpshift-android-sdk-examples) | 10 | Java | Examples for integrating the Helpshift android SDK in your app. |
| [mongrove](https://github.com/helpshift/mongrove) | 10 | Clojure | A Clojure library designed to interact with MongoDB using the latest java-sync drivers : https://mongodb.github.io/mongo |

## Methodology

Scores are computed from public signals only (GitHub, package registries, docs sites, community platforms). Pillar definitions: https://www.smoower.com/docs.md

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