# Zammad — developer ecosystem report

- GitHub org: `zammad`
- Category: saas
- Overall score: 36.0 / 100
- Overall rank: #583
- Last refreshed: 2026-08-19

## Pillar scores

| Pillar | Score / 100 | Rank | Weight in overall |
| --- | --- | --- | --- |
| Code & Polish | 54.0 | #350 | ~22% |
| Education | 58.0 | #595 | ~18% |
| AI readiness | 8.0 | #924 | part of Reach |
| Builder experience | 0.0 | #1 | ~12% |
| Community | 46.0 | #230 | ~16% |
| Reach | 30.0 | #729 | ~18% |
| Momentum | 39.0 | #350 | ~14% |

## Links

- GitHub: https://github.com/zammad
- Website: https://zammad.com
- Docs: https://docs.zammad.org

## Public GitHub totals

| Metric | Value |
| --- | --- |
| Repos analyzed | 11 |
| Stars | 6,517 |
| Forks | 1,716 |
| Open issues | 491 |
| Contributors | — |

## Top repositories

| Repo | Stars | Language | Description |
| --- | --- | --- | --- |
| [zammad](https://github.com/zammad/zammad) | 5,854 | Ruby | Zammad is a web based open source helpdesk/customer support system. |
| [zammad-docker-compose](https://github.com/zammad/zammad-docker-compose) | 381 | — | Zammad Docker images for docker-compose & Kubernetes |
| [zammad-helm](https://github.com/zammad/zammad-helm) | 75 | Mustache | Zammad Helm chart for Kubernetes |
| [zammad-documentation](https://github.com/zammad/zammad-documentation) | 64 | Makefile | The system administrator documentation for Zammad. |
| [zammad-api-client-php](https://github.com/zammad/zammad-api-client-php) | 62 | PHP | PHP API client for Zammad Helpdesk/Support system |
| [zammad-admin-documentation](https://github.com/zammad/zammad-admin-documentation) | 23 | JavaScript | The admin user documentation for Zammad. |
| [zammad-api-client-ruby](https://github.com/zammad/zammad-api-client-ruby) | 22 | Ruby | Ruby API client for Zammad Helpdesk/Support system |
| [grafana-dashboards](https://github.com/zammad/grafana-dashboards) | 20 | — | This repository contains sample Dashboards for Zammad to help you with a quick start. |
| [zammad-user-documentation](https://github.com/zammad/zammad-user-documentation) | 15 | JavaScript | The user documentation for Zammad. |
| [zammad-org](https://github.com/zammad/zammad-org) | 1 | Ruby | The zammad.org and next.zammad.org websites. |
| [heroku-buildpack-multi](https://github.com/zammad/heroku-buildpack-multi) | 0 | — | Meta buildpack for sequential Heroku buildpack invocation for building Zammad binary packages via packager.io |

## Methodology

Scores are computed from public signals only (GitHub, package registries, docs sites, community platforms). Pillar definitions: https://www.smoower.com/docs.md

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