# Zendesk — developer ecosystem report

- GitHub org: `zendesk`
- Category: saas
- Overall score: 52.0 / 100
- Overall rank: #192
- Last refreshed: 2026-08-19

## Pillar scores

| Pillar | Score / 100 | Rank | Weight in overall |
| --- | --- | --- | --- |
| Code & Polish | 59.0 | #242 | ~22% |
| Education | 52.0 | #707 | ~18% |
| AI readiness | 35.0 | #397 | part of Reach |
| Builder experience | 0.0 | #1 | ~12% |
| Community | 46.0 | #227 | ~16% |
| Reach | 38.0 | #599 | ~18% |
| Momentum | 54.0 | #179 | ~14% |

## Links

- GitHub: https://github.com/zendesk
- Website: https://www.zendesk.com
- Docs: https://developers.zendesk.com

## Public GitHub totals

| Metric | Value |
| --- | --- |
| Repos analyzed | 12 |
| Stars | 12,252 |
| Forks | 3,473 |
| Open issues | 816 |
| Contributors | — |

## Top repositories

| Repo | Stars | Language | Description |
| --- | --- | --- | --- |
| [maxwell](https://github.com/zendesk/maxwell) | 4,254 | Java | Maxwell's daemon, a mysql-to-json kafka producer |
| [cross-storage](https://github.com/zendesk/cross-storage) | 2,218 | JavaScript | Cross domain local storage, with permissions |
| [ruby-kafka](https://github.com/zendesk/ruby-kafka) | 1,283 | Ruby | A Ruby client library for Apache Kafka |
| [helm-secrets](https://github.com/zendesk/helm-secrets) | 1,146 | Shell | DEPRECATED A helm plugin that help manage secrets with Git workflow and store them anywhere |
| [curly](https://github.com/zendesk/curly) | 592 | Ruby | The Curly template language allows separating your logic from the structure of your HTML templates. |
| [racecar](https://github.com/zendesk/racecar) | 508 | Ruby | Racecar: a simple framework for Kafka consumers in Ruby |
| [zendesk_api_client_rb](https://github.com/zendesk/zendesk_api_client_rb) | 410 | Ruby | Official Ruby Zendesk API Client |
| [zendesk_api_client_php](https://github.com/zendesk/zendesk_api_client_php) | 343 | PHP | Official Zendesk API v2 client library for PHP |
| [sunshine-conversations-web](https://github.com/zendesk/sunshine-conversations-web) | 222 | — | The Smooch Web SDK will add live web messaging to your website or web app. |
| [radar](https://github.com/zendesk/radar) | 221 | JavaScript | High level API and backend for writing web apps that use push messaging |
| [arturo](https://github.com/zendesk/arturo) | 208 | Ruby | Feature Sliders for Rails |
| [demo_apps](https://github.com/zendesk/demo_apps) | 186 | HTML | — |

## Methodology

Scores are computed from public signals only (GitHub, package registries, docs sites, community platforms). Pillar definitions: https://www.smoower.com/docs.md

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